GameLensSupport
GameLens is for scoring, streaming and sharing youth baseball games. Here is how to reach us and how to manage your account.
Contact us
Email support@gamelens.tv. Tell us your username and what happened; a screenshot helps. We read every message and usually reply within two business days.
Delete your account
In the app: Settings → Delete account. On the web: sign in, open Settings, and choose Delete account. Deleting removes your account, profile, personal videos, comments, likes, follows and messages. Videos you uploaded to a team stay with the team, handed to another team owner. If you are the only owner of a team or league, make someone else an owner (or delete the team) first; the app tells you which ones.
Can't sign in, or the app isn't installed? Email support@gamelens.tv from the address on the account with the subject “Delete my account”, and we will delete it within 7 days.
Report a video, comment, profile or message
Tap Report (the flag or “•••” menu) on the content. A moderator is notified right away. You can also block a user from their profile, a comment, or a direct message. For anything urgent involving a child's safety, email us as well.
Players and parents
Accounts are for people 13 and older. Younger players appear only as roster entries that their coach or parent manages. To correct or remove a player's name, photo or video, ask the team's coach or email us.